Happy Tails Pet Insurance (2024)

Happy Tails Pet Insurance Brochure

Policy conditions

Happy Tails Clinical Examination Form

Find out how you can make payment for your policy by choosing from the preferred methods below. For other accepted payment modes, you may get in touch with us through your preferred mode of contact atincome.com.sg/contact-us.

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Footnotes

1. If your pet is below six years of age at the start of the first policy year, we shall cover the following specified hereditary and congenital conditions after a 12-month waiting period from the start date of the policy, provided they are not pre-existing medical conditions:
   (i) Hip and elbow dysplasia
   (ii) Luxating patella
   (iii) Glaucoma
   (iv) Cherry eye
   (v) Intervertebral disk disease (IVDD)
   (vi) Conditions which require femoral head and neck excision
2. We will pay for this benefit if you are legally responsible for the following which is accidentally caused by your pet in Singapore:
   - Bodily injury to any person
   - Loss or damage to property
   We will pay:
   - The legal costs and expenses for representing you; and
   - The amount awarded against you by the court in Singapore
   Exclusions apply.
3. Income, Happy Tails Pet Insurance claims statistics 2022.
4. The application (“App”) is owned, hosted and managed by MY-INSURER PTE LTD, an independent third party service provider of Income Insurance Limited (“Income Insurance”). Income Insurance may from time to time change the service provider or terminate this service without prior notice. Income Insurance does not have control over and is not responsible for the contents of the App, the consequences of accessing or using the App or any reliance placed on the contents therein, any transaction in the App, or the services provided in the App including services offered by pet clinics and other service providers recommended by the App. Furthermore, Income Insurance does not endorse or verify such App or its contents, and your access to and/or use of such App is entirely at your own risk and subject to the terms and conditions of access and/or use contained therein. Your access and any transaction that you make at the App, and any purchase of services by pet clinic or other service providers recommended by the App is at your own risk and responsibility. The App and the service and the benefits therein are not part of any insurance policy.

Exclusions

There are certain conditions whereby the benefits under this plan will not be payable. These are stated as exclusions in the Policy Contract. You are advised to read the Policy Contract for the full policy terms, conditions and exclusions.

Important Notes

This is for general information only. You can find the usual terms, conditions and exclusions of this plan at income.com.sg/forms/policy-conditions/happy-tails-policy-conditions.

All our products are developed to benefit our customers but not all may be suitable for your specific needs. If you are unsure if this plan is suitable for you, we strongly encourage you to speak to a qualified insurance advisor. Otherwise, you may end up buying a plan that does not meet your expectations or needs. As a result, you may not be able to afford the premiums or get the insurance protection you want.

Information is correct as at 2 April 2024.